![]() On the other hand, it can be an internal error from the Skype side. Otherwise, the share screen button grays out and you cannot click it. Screen sharing can only be done when you are in a voice/video call. How to Fix Skype Screen Sharing Not Working So, without further delay, let’s get into the article to know why it happens and various other methods to fix it. But, your issue could be different, and a basic fix doesn’t work. Also, if you are using the web version, re-login to your account and see if it works. Generally, you can fix these issues by simply restarting the application. Or worse, you cannot access screen sharing at all. ![]() However, it can sometimes fail to work, and you experience issues like the screen freezing or working slowly. ![]() For more help, we recommend that you contact your hardware provider.Screen sharing in Skype is a useful feature you can use to give presentations/demonstrations and let other people access your screen. If you can see any value in it stating "Software only" or "hardware acceleration unavailable", that means the system does not support it. To verify the same, you can browse edge://gpu/ in Microsoft Edge or chrome://gpu/ in Google Chrome. To prevent this behavior, make sure that your system supports hardware acceleration. The Give Control drop-down menu doesn't work unless hardware acceleration is supported on the system. This issue occurs because the device that you are using doesn't have a graphics processing unit (GPU) installed, or GPU hardware acceleration is disabled. Even the Give Control drop-down menu doesn't react when you try to open it. However, you do not see an option to approve or deny the request. In this situation, you see the user's request on the Sharing toolbar. You share a screen with another user on the Microsoft Teams desktop client, and the other user requests control of your screen.
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